Tutis held the inaugural Tutis User Advisory Forum on 15 October 2016 at the Tutis offices in central Brisbane. The Forum was very successful attracting customers from far and wide including Western Australia and New Zealand.
Chris Wright, new Tutis CEO, stated “The Forum is an element of a program to build deeper engagement with our customers. The event was well attended with customers from mining, process and RTO industries bringing a wide range of perspectives to the table. For me personally it was great to have the opportunity to meet the customers and better understand their business challenges and requirements”.
The format of the forum was a mix of customer case studies on using Tutis, workshops and presentations. Customers provided input on their process challenges and product requirements; Tutis provided presentations on new product functionality and features, and also outlined the new Product Roadmap process.
Feedback from the Forum was very positive. Some comments included:
“I wasn’t sure how much I would get out of this trip. I knew it would be worthwhile but I got sooo much more than I expected”.
“As expected I learnt a lot from the presentations, but what I wasn’t expecting was the huge amount I learnt from talking with other customers, this was really valuable”.
“It has been a great couple of days and well worth my trip over. Really good to meet the expanding team and put faces to voices”.
“What a wonderful team you have at Tutis. A great day with invaluable information. Thank you for the opportunity to be part of this”.
“Learnt lots I didn’t know about the product; thanks for holding this”.
We have a follow up webinar on the 23rd November for customers who could not attend the Forum to discuss and summarise our learnings from the Forum.
With the success of the 2016 Forum, Tutis is planning for a bigger and better forum next year.