Hospitality

Consistently excellent customer service.

Agile and adaptive workforce.

Compliance Solution for the Hospitality Industry.

Tutis provides a holistic solution for workforce capability, skills and training management for the hospitality industry.  The Tutis compliance solution for the hospitality industry focuses on helping organisations manage compliance risk, reduce complexity, optimise running costs and make these processes paperless.

Regardless of how many sites you own, or if they are franchised, you may experience some of these issues:TUTIS Compliance Capability

  • You need the ability to hire and retain very capable staff to create an agile and adaptive workforce able to meet changing market needs.
  • Because you have tight margins, staff need to get up to speed fast, so ‘just enough’, ‘just-in-time’ training with onboarding is important.
  • It’s important that staff follow your sales approach, standards and processes.
  • It’s imperative that you can quickly and easily adapt and communicate your sale strategies as the market changes and due to competitor behaviour.
  • Your brand reputation is paramount. In this highly competitive market, you need to deliver value and incredibly high customer service.

Some of the features you may like:

  • Quality workforce Onboarding
  • Onboarding from home using elearning before starting work
  • Quality Checklists on iPads
  • On-going use of elearning and paperless assessment, automated records management, significantly reduces staff down time
  • Create your own daily task checklists for opening and closing the store and everything in between
  • Suitable for fairly high staff turnover and low experience in the industry
  • Standard Procedures and Processes
  • Assessible on tablets and mobiles
  • Alert, Notify and Report
  • Review checklist, measure results, email and SMS alerts, weekly/monthly reports
  • Compliance reporting.

Ensuring staff and contractors have the knowledge and skills to safely and productively perform their roles is vitally important; Tutis has the expertise and products to help achieve this.  Our cloud based, managed solutions take the complexity and risk out of compliance management.

Hospitality Example

Use Tutis to get new staff up-to-speed quickly delivering consistent, on target brand messaging and sales techniques, including the use of pre-start onboarding remotely via elearning. Use elearning to keep staff informed and update as required without downtime.

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Simplifying compliance in a complex world