Retail

Consistently high sales performance.

Consistently high customer service.

Regardless of how many stores you own, or if they are franchised, you may experience some of these issues:Compliance Capability

  • You need consistently high sales performance and customer service levels from your staff.
  • You may have difficulty attracting and retaining quality staff.
  • Because you have tight margins, staff need to get up to speed fast, so ‘just enough’, ‘just-in-time’ training with onboarding is important.
  • It’s important that staff follow your sales approach, standards and processes.
  • It’s imperative that you can quickly and easily adapt and communicate your sale strategies as the market changes and due to competitor behaviour.
  • Your brand reputation is paramount. In this highly competitive market, you need to deliver value and incredibly high customer service.

Some of the features you may like:

  • Quality workforce Onboarding
  • Onboarding from home using elearning before starting work
  • Quality Checklists on iPads
  • On-going use of elearning and paperless assessment, automated records management, significantly reduces staff down time
  • Create your own daily task checklists for opening and closing the store and everything in between
  • Suitable for fairly high staff turnover and low experience in the industry
  • Standard Procedures and Processes
  • Assessible on tablets and mobiles
  • Alert, Notify and Report
  • Review checklist, measure results, email and SMS alerts, weekly/monthly reports
  • Compliance reporting.

Retail Example

Use Tutis to get new staff up-to-speed quickly delivering consistent, on target brand messaging and sales techniques, including the use of pre-start onboarding remotely via elearning. Use elearning to keep staff informed and update as required without downtime.

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Simplifying compliance in a complex world